img-banner
Text Size
Text Size Smaller Text Size Larger

Internet Privacy Statement

Protecting your privacy and the trust you have placed in American National Bank and Trust Company to service your financial assets is at the core of our business. In the normal course of banking with us, we need to collect and use various types of information to provide the products and services that you desire. You should read American National's Privacy Notice to be informed of our policies and procedures, as well as understand the security measures we have in place to safeguard your personal and confidential information.

Our goal is to protect your personal information in every way that we interact with you, whether on the telephone, in our lobby, at one of our ATMs, on the Internet, or while using a mobile device. The following information is designed to help you to further understand our practices while visiting our website, using our Online Banking service or our Mobile Banking solutions.

Web Site Visitors 

Visitors to our website remain anonymous. We do not collect unique identifying information about you unless you voluntarily and knowingly provide us that information, such as when you send us an e-mail or enroll for Online or Mobile Banking. If you provide us this information, it will only be used in furtherance of the purpose for which it was provided. Neither NetTeller, who assists the bank in providing Online Banking services; AirTeller, who assists the bank in providing Mobile Banking services; nor American National sends web site visitors a "cookie.Ē Additional information on cookies sent to customers of Online Banking or Mobile Banking for security purposes is discussed in later sections of this notice.

External Third Party Links 

Our website contains links to other third party sites, including NetTeller and AirTeller; however, American National is not responsible for the privacy practices or the content of any third party websites.

With the exception of NetTeller and AirTeller, we do NOT have access to the information collected by any third party, nor can we control how they use this information. As a general rule, you should always look for and review a site's privacy policy before giving out any personal information and before completing a transaction. If you have questions or concerns about the privacy policies and practices of these third parties, please review their websites and contact them directly. American National assumes no responsibility for the content, safety, security, or privacy of any such site or any transactions you conduct through them.

What is a Cookie?

A cookie is a very small text file sent by a web server, which is stored on the hard disk on your browser so that it can be read later. Cookies cannot read information about you from your computer or be used to steal information about you. Cookies donít carry viruses and are not programs that can perform functions on your computer.

Cookies are a basic way for a server to identify you (most actually identify the computer you happen to be using at the time, not you personally), and cookies are used for many things from personalizing start up pages to facilitating online purchases. Cookies do perform a very important function when you engage in our secure Online or Mobile Banking services, and that is described below.

Online Banking and Mobile Banking Cookies

Our Online Banking service, provided by NetTeller; our Mobile Banking service, provided by AirTeller; and our Mobile Apps use encrypted cookies that do not pass to your computer or mobile device. Instead, the cookie is stored in the memory of your browser, identifying only your computer or device while you are logged on. Only NetTeller, AirTeller, and our Mobile Apps can read the information in these cookies, which allows the processing of multiple transactions
during your session without requiring you to reenter your pass code for each individual transaction. The cookies simply provide another level of security for our Online Banking and Mobile Banking products.

When you log off, close your browser, exit the App, or turn off your machine or device, the cookie is destroyed. A new cookie is used for each session. That way, no one can use the prior cookie to access your account. For additional security, the cookie expires after 10 minutes of inactivity. It must then be renewed by reentering your passcode.

NetTeller, AirTeller, and our Mobile Apps do not (and cannot) use this cookie to collect or obtain new personal information about you. You must allow your browser to accept this cookie so you can use our Online and Mobile Banking services.

Security

Our Online Banking service provider, NetTeller, and our Mobile Banking service provider, AirTeller, have developed security policies and procedures to protect the customer information that they must collect and maintain to help us process your banking transactions over the Internet or through a mobile device. They have developed a top-of-the line security system to ensure your customer information is protected on the Internet and within their environments.

Questions

If you believe any information that American National, NetTeller, AirTeller, or our Mobile Apps have collected about you has been used for an improper purpose, please call us at (434) 792-5111 or toll free at (800) 240-8190 or e-mail us at info@amnb.com. This e-mail address is being protected from spam bots; you need JavaScript enabled to view it. Explain your concerns in as much detail as possible so that we may take any appropriate action.

 


This website is not targeting or marketed to individuals under 18 years of age.


Customer Alerts