Fraud Prevention
Mobile Security
These days, our mobile devices – including smartphones, laptops and tablets – are within reach everywhere we go. While they certainly make it easy to connect to the world around you, they also contain a lot of information about you, your friends, and family--like your contacts, photos, location and financial data.
Mobile banking with American National is safe and convenient with our mobile banking app. However, there are always precautions to take when accessing your online accounts. Follow these guidelines for the highest level of mobile security.
Password protect your device.
Make sure you require the use of a passcode and/or extra security feature (like a fingerprint or Face ID) to unlock your phone or mobile device in case either is misplaced or stolen.
Don't make your personal information readily accessible.
Don't share your PIN, password or security question with anyone or save it on your phone or computer.
Keep your phone and software up to date.
Make sure all security and critical software are up-to-date on your connected devices and keep them updated. Turn on “automatic updates” on your devices if you’re prone to forgetting.
Use mobile security software.
Security software isn’t just for your computer or laptop. Research security products you can use to protect your phones and tablets.
Limit activity on Wi-Fi hotspots or guest networks.
Do not transmit personal info or make purchases on unsecured networks (such as guest wifi at a public place or hotel). Instead, use a virtual private network (VPN) or your phone data to stay safe and secure.
Set up "Find My Phone" on your devices.
This will allow you to find, remotely wipe data, and/or disable the device if it gets into the wrong hands.
Disable automatic Wi-Fi connections
Some devices have settings to automatically seek and connect to available wireless networks. While, Bluetooth enables your device to connect wirelessly with other devices, such as headphones or automobiles. Update the settings so you only connect to wireless and Bluetooth networks when you need to.
Manage location sharing.
Location tools come in handy while navigating a new place, but they can also expose your location ‒even through photos. Turn off location services when not in use.
Research apps before installing.
Cyber criminals create apps that are used to infect your mobile devices & steal personal data. Only download apps from trusted app stores. Read reviews and do your research before downloading a new app.
Don't leave phone unattended.
Ensure your devices are protected at all times. Don’t leave devices unattended or with strangers.
Report a stolen device with your wireless provider.
This will alert all the major wireless service providers to allow for remote "bricking" of the device, which deactivates your phone on any wireless network without your permission.