Telephone & Text Banking

 

Manage your account with a quick call or text!

Telephone Banking Features:

Through our automated telephone system, you can perform many types of transactions:
  • Check your account balance
  • Review your account history
  • Transfer funds or make a payment
  • Review upcoming transactions
  • Initiate a stop payment
  • And more

How to use Telephone Banking:

  • Call 1-800-240-8190 and select option 2
  • Make sure you have your account number(s) handy. The first time you call, you will be prompted to set up a four digit pin number that you will use each time you call. The system will verify your identity with your social security number or tax ID as well as a birth date.
  • Once your PIN number is set up, keep it in a safe place and use it each time you call in.

Text Banking Enrollment:

For customers without a smart phone or who just want basic account information via text, we offer Text Banking is available at no charge. To enroll in Text Banking, Online Banking users will follow these steps:
  • Log on to American National Online Banking from a personal computer
  • Select Personal Settings from the blue navigation bar
  • Select Mobile Settings
  • Select Text Mobile Settings
  • Check the Enable Text Access box and accept the terms & conditions to sign up
  • Enter the phone number and wireless provider of the mobile phone you will use for text banking
  • Select the accounts you would like to access from your mobile phone and assign each account a mobile short name
  • Select Submit
  • You will receive a confirmation text message. You must respond “Yes” to the text to complete your enrollment.

Text Banking Commands:

Upon enrollment, you can send a text with any of the commands below to 89549.
  • BAL = All Account Balance
  • BAL + Mobile Short Name = Single Account Balance
  • HIST = All Accounts recent activity
  • HIST+ Mobile Short Name= Single account activity
  • HELP = Commands
  • STOP = Cancel
*American National Bank and Trust Company does not charge fees to enroll or use Text Banking. Your mobile service provider may charge for data and text message usage.