In our digital world, the threat of fraud and cyber crime is constant - and unfortunately, the new normal. With fraudsters becoming more sophisticated in their techniques, it’s important that we take additional measures to safeguard your accounts. Beginning December 15, we will be adding two-factor authentication (2FA) for your protection.
Upon going live on December 15, when you log in to your account, you will be guided through the steps below and outlined in our login guide to enroll in 2FA.
2FA Enrollment Process
- On or after December 15, 2021, log in to online banking with your existing username and password.
- You will then be prompted to provide a phone number.
- Once this information is entered, you’ll choose one of three options to receive a one-time verification code - 1. text message to the mobile phone entered (recommended), 2. automated phone call to phone number entered, or 3. authenticator app (download the Authy app here)
- Upon successfully verifying the code, you will be asked for your secure token code prior to accessing online banking