Lost or Stolen Debit Card
Please contact us immediately by calling 1-800.240.8190 and select prompt 3 for debit cards. Lost cards can be reported 24/7.
You may also mark it lost or stolen within the Personal Settings tab in Online Banking. Select ATM/Debit Card in the sub-menu and select the card that is lost.
MyCardRules is a mobile app for fraud protection, card management, and alerts. American National cardholders can set a variety of customized controls and alerts including:
- Turn the card on and off
- Set spending limits based on various factors like dollar amount, transaction type, or merchant type
- Receive alerts on all declined transaction attempts
- Set other instant alerts on all or specific transactions like those at a gas station
- Set a location boundary where the card can be used
- Set parental or employer controls
Download MyCardRules from your device's store: